Please read this section carefully. It affects your legal rights.

12.1. Applicability

This Section applies to any dispute arising out of or relating to these Terms or the Service, including claims based on contract, tort, statute, fraud, or misrepresentation.

Nothing in this Section prevents either party from:

seeking relief in small claims court (where eligible), or

seeking injunctive or equitable relief for misuse or infringement of intellectual property rights.

12.2. Informal Resolution

Before starting formal proceedings, you agree to contact us at

support@calorie-tracker.app with a brief description of the issue and your contact information. The parties will attempt in good faith to resolve the dispute informally.

12.3. Binding Arbitration

If a dispute is not resolved within sixty (60) days after informal notice, either party may submit the dispute to binding arbitration on an individual basis, unless prohibited by applicable law.

Non-U.S. residents: arbitration administered by the London Court of International Arbitration (LCIA) under its rules in effect at the time of filing.

U.S. residents: arbitration administered by JAMS under applicable JAMS rules.

If the selected arbitration forum is unavailable, the parties will choose an alternative provider.

12.4. Arbitration Procedure and Fees

The arbitrator will be neutral. Hearings may be conducted remotely unless an in-person hearing is required by the arbitrator or applicable law. Each party bears its own attorneys’ fees unless the arbitrator awards fees under applicable rules or law.

12.5. Class Action Waiver; Jury Trial Waiver

You and we agree that disputes must be brought on an individual basis. The arbitrator may not consolidate claims or preside over any form of class or representative proceeding. By agreeing to arbitration, you waive the right to a jury trial.

12.6. Severability

If any part of this Section is found unenforceable, the remainder will remain in effect to the maximum extent permitted by law.

12.7. Survival

This dispute resolution section survives termination of your use of the Service.